What You'll Learn
We introduce you to the skills and knowledge needed in today's cleaning workforce.
You’ll learn:
Prepare to clean hard floors:
- Identify cleaning requirements and worksite access and security procedures and, if needed, clarify issues with supervisor, team member or client.
- Select, check for fit and serviceability, and use personal protective equipment (PPE) according to WHS and job requirements.
- Identify site hazards and risks and position safety signage and barriers according to WHS and job requirements.
- Check and document pre-existing condition and any damage to floors according to organisational requirements.
- Confirm type of floor and soil types on surfaces to determine appropriate cleaning methods.
- Select the appropriate equipment and cleaning agents and confirm requirements for safe use according to manufacturer instructions and WHS requirements.
- Determine sequence of tasks for maximum hygiene and efficiency of cleaning.
Clean floor surface:
- Move and protect furniture and fittings that impede cleaning operation according to WHS and job requirements.
- Pre-clean by removing superficial soil from surfaces according to job requirements.
- Use appropriate equipment and cleaning agents to clean floors following safe work practices and manufacturer recommendations according to job requirements.
- Compare cleaned area with surrounding surface to determine need for further action according to job and organisational requirements.
Complete work activities:
- Tidy work area, remove safety signage and barriers and dispose of soil and waste according to WHS and environmental requirements.
- Clean and/or dispose of PPE as required by hygiene and organisational standards.
- Check cleaning equipment for faults or damage, and report according to organisational requirements.
- Undertake basic care and maintenance needed to leave equipment and supplies in ready to use order.
- Record site cleaning and store cleaning equipment and materials according to organisational requirements.
Some of the industries your skills will be used in are:
- child care centres
- disability services
- commercial businesses
- small businesses
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COURSE DETAILS:
Inside each unit, you will get the following:
- A Learner Manual - this is where you will find all of the content. These guides have been written by actual industry leaders.
- Self-Paced Workbook - these can be easily downloaded and printed or done right on your computer.
- Written Quizzes and Assessments - these are simple and easy to understand and can be printed or done online.
- Physical Skill and Demonstration - scenarios written specifically to practice skills that you will need in the real life industry.
- Certificate upon Completion
HOW WILL I BE ASSESSED?
Our goal is to make assessing as easy an as fun as possible. You are required to provide evidence that you have completed the work. We use short answer questions, long answer questions, quizzes, photos and videos. Below are some activities that you will be required to do in order to complete this unit:
Sweeping/dry mopping and wet mopping to clean two of the following floor surfaces, each measuring at least 4 x 4 metres:
- one vinyl floor area
- one tiled floor area
- stone/polished concrete floor area
- one timber or engineered hard floor area
Using a mechanical method of cleaning to clean two of the following floor surfaces, each measuring at least 4 x 4 metres:
- one vinyl floor area
- one tiled floor area
- stone/polished concrete floor area
- one timber or engineered hard floor area.
Candidates must clean each selected floor on at least two occasions and remove different types of soil.
Meet the Trainer

Fiona Morris
Founder - Australian Cleaning Academy
Our head trainer, Fiona Morris, has over 20 years experience in the cleaning. Not only has she established several successful cleaning businesses, she has trained many future cleaning business owners and upskilled many in the industry.
A qualified trainer and assessor, holding Cert IV TAE/ WHS and Cert III Cleaning Operations.