What You'll Learn
We introduce you to the skills and knowledge needed in today's cleaning workforce.
You’ll learn how to:
Plan and prepare to clean walls, ceilings and fittings:
- Identify cleaning requirements and worksite access and security procedures and, if needed, clarify issues with supervisor, team member or client.
- Select, check for fit and serviceability, and use personal protective equipment (PPE) according to WHS and job requirements.
- Identify site hazards and risks, position safety signage and barriers and cover floor, furniture and equipment with drop sheets according to WHS and job requirements.
- Check and document pre-existing damage to walls, ceilings and fittings according to organisational requirements.
- Confirm material composition of surfaces and fittings and soil types to determine appropriate cleaning procedures.
- Select the appropriate equipment and cleaning agents and confirm requirements for safe use according to manufacturer instructions.
- Determine sequence of tasks for maximum hygiene and efficiency of cleaning.
Clean walls and ceilings from ground level:
- Pre-clean by removing cobwebs and dry dust from walls and ceiling and vacuuming difficult to reach areas.
- Remove soil using equipment and cleaning agents according to manufacturer recommendations and WHS requirements.
- Check that glass surfaces, surrounding areas and floor are free of cleaning agents, water and soil and remove, if necessary, according to job requirements.
Clean fittings:
- Remove cobwebs and dry dust from fittings and dry wipe using appropriate equipment according to job requirements.
- Remove soil using appropriate equipment and cleaning agents according to manufacturer recommendations and WHS requirements.
- Remove soil from delicate surfaces using appropriate equipment according to manufacturer and WHS requirements.
Complete work activities:
- Tidy work area, remove safety signage, barriers and protective covers and dispose of soil and waste in accordance with WHS and environmental requirements.
- Safely clean and/or dispose of PPE as required by organisational standards.
- Check cleaning equipment for faults, wear or damage and report in accordance with organisational requirements.
- Record site cleaning and store cleaning equipment and materials in accordance with organisational requirements.
Some of the industries your skills will be used in are:
- child care centres
- disability services
- commercial businesses
- small businesses
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COURSE DETAILS:
Inside each unit, you will get the following:
- A Learner Manual - this is where you will find all of the content. These guides have been written by actual industry leaders.
- Self-Paced Workbook - these can be easily downloaded and printed or done right on your computer.
- Written Quizzes and Assessments - these are simple and easy to understand and can be printed or done online.
- Physical Skill and Demonstration - scenarios written specifically to practice skills that you will need in the real life industry.
- Certificate upon Completion
HOW WILL I BE ASSESSED?
Our goal is to make assessing as easy an as fun as possible. You are required to provide evidence that you have completed the work. We use short answer questions, long answer questions, quizzes, photos and videos. Below are some activities that you will be required to do in order to complete this unit:
Dust, cobweb and remove soil from one ceiling and associated walls
Clean four of the following fittings from ground level:
- audiovisual equipment
- ceiling fan
- skylight
- ceiling rose and cornice
- sprinkler system
- pendant lighting
- vent or grille.
Candidates must clean each on at least two occasions.
Meet the Trainer

Fiona Morris
Founder - Australian Cleaning Academy
Our head trainer, Fiona Morris, has over 20 years experience in the cleaning industry. Not only has she established several successful cleaning businesses, she has trained many future cleaning business owners and upskilled many in the industry.
A qualified trainer and assessor, holding Cert IV TAE/ WHS and Cert III Cleaning Operations.