What You'll Learn
We introduce you to the skills and knowledge needed in today's cleaning workforce.
You’ll learn:
Operate safely in own work environment:
- Identify organisational WHS policies and procedures that apply to own work setting
- Carry out work tasks according to WHS instructions
- Carry out pre-start systems and equipment checks under supervision and according to organisational policies and procedures
- Participate in responding to incidents according to organisational policies and procedures
Operate safely within requirements of own role:
- Identify individuals and/or parties to whom queries and concerns about safety in the workplace should be directed
- Identify existing and potential hazards relating to own role, and record and report them according to organisational policies and procedures
- Identify and contribute to implementing WHS instructions and organisational policies and procedures specific to own work area
- Identify and report incidents and injuries to required personnel according to organisational policies and procedures
Participate in WHS consultative processes:
- Contribute to workplace meetings, inspections, and other WHS consultative activities
- Identify existing and potential WHS hazards and report them to designated persons according to organisational policies and procedures
- Participate in actions to minimise or eliminate workplace hazards and to reduce risks
Some of the industries your skills will be used in are:
- child care centres
- disability services
- commercial businesses
- small businesses
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COURSE DETAILS:
Inside each unit, you will get the following:
- A Learner Manual - this is where you will find all of the content. These guides have been written by actual industry leaders.
- Self-Paced Workbook - these can be easily downloaded and printed or done right on your computer.
- Written Quizzes and Assessments - these are simple and easy to understand and can be printed or done online.
- Physical Skill and Demonstration - scenarios written specifically to practice skills that you will need in the real life industry.
- Certificate upon Completion
HOW WILL I BE ASSESSED?
Our goal is to make assessing as easy an as fun as possible. You are required to provide evidence that you have completed the work. We use short answer questions, long answer questions, quizzes, photos and videos. Below are some activities that you will be required to do in order to complete this unit:
- actively participate in two different work activities that contribute to the health and safety of self and others
- identify and report at least one hazard to designated personnel.
During the above, the candidate must follow required procedures and instructions relating to work health and safety (WHS) and incidents.
Meet the Trainer

Fiona Morris
Founder - Australian Cleaning Academy
Our head trainer, Fiona Morris, has over 20 years experience in the cleaning. Not only has she established several successful cleaning businesses, she has trained many future cleaning business owners and upskilled many in the industry.
A qualified trainer and assessor, holding Cert IV TAE/ WHS and Cert III Cleaning Operations.