What You'll Learn
We introduce you to the skills and knowledge needed in today's cleaning workforce.
You’ll learn how to:
Determine compliance obligations:
- Research internal and external compliance requirements and relevant Australian and international standards
- Research codes of practice and material that interprets obligations and legislative requirements
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Apply research information to determine relevance to business operations, products and services
- Document compliance requirements, risks and consequences of possible breaches applicable to own business
Develop strategies to manage compliance requirements:
- Draft compliance management framework, prioritising areas where breaches have critical implications for the business
- Validate draft compliance management framework using external expertise and/or sources of advice according to workplace procedures
- Allocate responsibilities for compliance functions according to compliance management framework and workplace procedures
Implement and monitor compliance management strategies:
- Select interval between cyclical compliance checks according to compliance management framework
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Communicate compliance requirements to required people
- Record timing and outcomes of compliance checks according to business requirements and workplace procedures
- Take action to address non-compliances according to compliance management framework and confirm that non-compliances have been resolved
Conduct improvement in compliance management:
- Review outcomes of compliance checks to identify operational problems
- Analyse non-compliances to determine modifications required
- Update compliance management strategies based on information analysed
- Communicate changes in compliance management strategies to relevant people
Some of the industries your skills will be used in are:
- child care centres
- disability services
- commercial businesses
- small businesses
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COURSE DETAILS:
Inside each unit, you will get the following:
- A Learner Manual - this is where you will find all of the content. These guides have been written by actual industry leaders.
- Self-Paced Workbook - these can be easily downloaded and printed or done right on your computer.
- Written Quizzes and Assessments - these are simple and easy to understand and can be printed or done online.
- Physical Skill and Demonstration - scenarios written specifically to practice skills that you will need in the real life industry.
- Certificate upon Completion
HOW WILL I BE ASSESSED?
Our goal is to make assessing as easy an as fun as possible. You are required to provide evidence that you have completed the work. We use short answer questions, long answer questions, quizzes, photos and videos. Below are some activities that you will be required to do in order to complete this unit:
Develop, implement, and monitor the effectiveness of strategies for managing at least three different compliance requirements for a small business.
In the course of the above, the candidate must:
- analyse small business operations to identify compliance requirements and their implications for the business
- develop compliance strategies that address regulatory and legislative requirements.
Meet the Trainer

Fiona Morris
Founder - Australian Cleaning Academy
Our head trainer, Fiona Morris, has over 20 years experience in the cleaning. Not only has she established several successful cleaning businesses, she has trained many future cleaning business owners and upskilled many in the industry.
A qualified trainer and assessor, holding Cert IV TAE/ WHS and Cert III Cleaning Operations.
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