What You'll Learn
We introduce you to the skills and knowledge needed in today's cleaning workforce.
You’ll learn how to:
Prepare to perform restorative carpet cleaning:
- Identify periodic carpet cleaning requirements, worksite access and security procedures and, if needed, clarify issues with supervisor, team member or client.
- Select, check for fit and serviceability, and use personal protective equipment (PPE) according to WHS and job requirements.
- Assess site hazards and risks, and position safety signage and barriers and remove, cover, or protect furniture and fittings according to WHS and job requirements.
- Identify fibre type, construction method, condition and soil types to determine the appropriate restorative cleaning method.
- Identify and report pre-existing stains and damage to carpets according to organisational requirements.
- Select the appropriate equipment and cleaning agents and confirm requirements for safe use according to manufacturer instructions.
- Determine sequence of tasks for maximum hygiene and efficiency of restorative carpet cleaning.
Perform restorative carpet cleaning:
- Pre-clean by removing superficial soil from surfaces according to job requirements.
- Treat stains according to carpet and stain type, duration of stain, previous treatments and organisational requirements.
- Use appropriate equipment, cleaning agents and methods to clean carpet according to manufacturer, WHS, industry standards and job requirements.
- Assess outcome of deep cleaning activities and repeat when carpet has not cleaned sufficiently first time according to organisational and job requirements.
- Apply strategies to dry carpet thoroughly, if needed, according to environmental conditions, cleaning method used and carpet type.
Apply treatments to cleaned carpets:
- Select and prepare topical treatment according to manufacturer specifications, WHS and organisational requirements.
- Prepare area to be treated according to manufacturer specifications and organisational requirements.
- Spray carpet with selected product according to manufacturer specifications.
Complete work activities:
- Tidy work area, remove safety signage and barriers and dispose of soil and waste in accordance with WHS and environmental requirements.
- Safely clean and/or dispose of PPE as required by organisational requirements.
- Check cleaning equipment for faults, wear or damage and report in accordance with organisational requirements.
- Record site cleaning and store cleaning equipment and materials in accordance with organisational requirements.
Some of the industries your skills will be used in are:
- child care centres
- disability services
- commercial businesses
- small businesses
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COURSE DETAILS:
Inside each unit, you will get the following:
- A Learner Manual - this is where you will find all of the content. These guides have been written by actual industry leaders.
- Self-Paced Workbook - these can be easily downloaded and printed or done right on your computer.
- Written Quizzes and Assessments - these are simple and easy to understand and can be printed or done online.
- Physical Skill and Demonstration - scenarios written specifically to practice skills that you will need in the real life industry.
- Certificate upon Completion
HOW WILL I BE ASSESSED?
Our goal is to make assessing as easy an as fun as possible. You are required to provide evidence that you have completed the work. We use short answer questions, long answer questions, quizzes, photos and videos. Below are some activities that you will be required to do in order to complete this unit:
Use two different types of specialist carpet cleaning equipment to perform restorative carpet cleaning on two different carpets of at least 4 x 4 square metres:
- at least one natural fibre carpet type selected from cotton, sisal or wool
- at least one synthetic fibre carpet type selected from acrylic, nylon or polyester.
Meet the Trainer

Fiona Morris
Founder - Australian Cleaning Academy
Our head trainer, Fiona Morris, has over 20 years experience in the cleaning industry. Not only has she established several successful cleaning businesses, she has trained many future cleaning business owners and upskilled many in the industry.
A qualified trainer and assessor, holding Cert IV TAE/ WHS and Cert III Cleaning Operations.