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OUR VISION AND METHODOLOGY

The Australian Cleaning Academy is dedicated to raising the bar in the industry

OUR VISION AND METHODOLOGY

The Australian Cleaning Academy is dedicated to raising the bar in the industry

Our founder Fiona Morris has worked in the cleaning industry for over 13 years. During her time as a recruitment consultant and now business owner, she would see applicants apply and be hired based on their completion of a Cert III in Cleaning.

These so-called “trained cleaners” didn't know how to actually clean or even some of the basics, the foundation skills that were necessary to do their job. Things like problem solving, colour coding, critical thinking, and customer service.

Our founder Fiona Morris has worked in the cleaning industry for over 13 years. During her time as a recruitment consultant and now business owner, she would see applicants apply and be hired based on their completion of a Cert III in Cleaning.

These so-called “trained cleaners” didn't know how to actually clean or even some of the basics, the foundation skills that were necessary to do their job. Things like problem solving, colour coding, critical thinking, and customer service.

Initially quite upset and disillusioned, Fiona continued to train, often thinking there must be a better way. Her vision for a collaborative and high standard approach to online cleaner training was ridiculed by others who tried to say it wouldn’t work and that it was too futuristic for the cleaning industry.

As COVID-19 hit and disrupted our lives, we witnessed the crazy things happening on the street and around the world. Fiona continued to believe that we could create a virtual cleaning environment and conduct training online without compromising the client or students' learning experience.

Initially quite upset and disillusioned, Fiona continued to train, often thinking there must be a better way. Her vision for a collaborative and high standard approach to online cleaner training was ridiculed by others who tried to say it wouldn’t work and that it was too futuristic for the cleaning industry.

As COVID-19 hit and disrupted our lives, we witnessed the crazy things happening on the street and around the world. Fiona continued to believe that we could create a virtual cleaning environment and conduct training online without compromising the client or students' learning experience.

We are transforming the very fabric of the cleaning industry to benefit us all


What we've created here at the Australian Cleaning Academy is an environment where cleaners actually want to train, they get excited about learning, while becoming Australia's next best cleaners. As a by-product, they go to their employer, love what they're doing, feel recognised and part of a community, and do a better job. The profitability and productivity outputs we see in trained staff is a wonderful representation and a realisation of Fiona’s vision that has now been executed.

With thousands of students across Australia now tapping into our app and learning daily.

We are so excited to be able to transform the way cleaning businesses deliver training in this country. Training organisations quickly deliver the content and demand competency, but there are so many layers to how someone learns and barriers they may have to overcome. Quite often, cleaners aren't digitally competent, have low levels of comprehension and are scared of doing the tests.

HOW WE TEACH OUR ETHOS: THE 6 C'S

✔ COMPETENCY

By this step, you'll have learnt all you need to seamlessly complete your demonstration or projects in the class or scenario environment.

✔ CONFIDENCE

The student practices until they are not just competent but also confident to walk away into any cleaning job without anxiety

✔ CRITIQUE

At the end of each unit, we ask for feedback in order to make this experience better every time.

✔ CONCEPT

We explore the overall concept and get a simple and broad snapshot of a topic.

✔ CONTENT

Concise but thorough. Easy, flowing language sourced from industry to experts to ensure the best learning experience.

✔ CREATE

We create scenarios and role plays that learners actually enjoy doing.

Our ethos introduces the unique way we develop our courses from concept through to student and industry feedback.

Our collaborative approach builds a strong relationship with students and cleaning businesses. All of the wording created, and the design of our material is about one thing, engaging the student, building a relationship, and cultivating an environment of trust, somewhere they love to learn, then go to work and demonstrate their wonderful new skills.

HOW WE TEACH OUR ETHOS: THE 6 C'S

✔ COMPETENCY

By this step, you'll have learnt all you need to seamlessly complete your demonstration or projects in the class or scenario environment.

✔ CONFIDENCE

The student practices until they are not just competent but also confident to walk away into any cleaning job without anxiety

✔ CRITIQUE

At the end of each unit, we ask for feedback in order to make this experience better every time.

✔ CONCEPT

We explore the overall concept and get a simple and broad snapshot of a topic.

✔ CONTENT

Concise but thorough. Easy, flowing language sourced from industry to experts to ensure the best learning experience.

✔ CREATE

We create scenarios and role plays that learners actually enjoy doing.

Our ethos introduces the unique way we develop our courses from concept through to student and industry feedback.

Our collaborative approach builds a strong relationship with students and cleaning businesses. All of the wording created, and the design of our material is about one thing, engaging the student, building a relationship, and cultivating an environment of trust, somewhere they love to learn, then go to work and demonstrate their wonderful new skills.

Training has never been about the student, until now.


The RTO’s and training organisations have failed to deliver client and student engaged training. Training is often written for compliance and ticking boxes. Unfortunately, we acknowledge that this is a necessary component, but the creativity and innovation of our program sets aside the mundane tasks, things like data entry are not considered when we design our training.

We design training for the student, they progress through our material and quizzes quickly, while maintaining a high standard compared to other programs. This cuts down on the administrative tasks for the cleaning business owner and the RTO. On completion, our students have not only reached a high level of competency, but are also extremely competent cleaners.

Skills that can be utilised in all areas of the cleaning industry


Students are not here to learn how to do their job or be a better company employee. They are here and fully engaged in training to become the best cleaner with real-world skills. The certificate III in cleaning operations has changed a lot over the years, but to be recognised as a profession. We need to raise the industry standard as professionals to be recognised as a key ingredient in the health and wellbeing of education and medical industries in our country.

Our ethos and vision is to become the largest online cleaner training & education platform in the world. 🌎